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FAQ
General
Infrastructure Documentation & Visibility Organizations use NetBox to maintain a centralized source of truth for sites, circuits, IP addressing, racks, devices, and other infrastructure records.Example: A multi-location organization wants one place to document network assets and infrastructure relationships instead of relying on spreadsheets, diagrams, and scattered notes. Documentation During Outages Organizations need access to infrastructure documentation even when internal systems, VPN access, or portions of the network are unavailable.Example: During a network outage, engineers can still access critical infrastructure information from a hosted environment to assist with troubleshooting and recovery. Knowledge Retention Organizations use NetBox to capture infrastructure knowledge in a centralized system rather than relying on a single employee's institutional knowledge.Example: As responsibilities change or team members leave the organization, infrastructure documentation remains organized, accessible, and available to the rest of the team.
We believe infrastructure documentation should be accessible, practical, and easy to deploy. Hosted NetBox is provided at no cost, allowing organizations to establish a centralized source of truth without the burden of maintaining the platform themselves.For many organizations, the challenge is not choosing a documentation platform. The challenge is finding the time and resources to deploy, maintain, and manage it. We help remove that barrier.
More Than Documentation Hosted NetBox is one component of the DACS-NX Hosted Infrastructure Applications Platform. Organizations can begin with infrastructure documentation and source-of-truth capabilities while gaining access to a broader ecosystem of operational infrastructure services. This creates a foundation for infrastructure visibility, operational consistency, and future growth.
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